|Managing Difficult Conversations Successfully
At ConvergenceCoaching, we
understand the need for soft skills development to compliment the technical
training you provide your people. Now partners, managers, staff, and
administrators can all benefit from our relevant, practical online courses on
leadership and personal development by using our new self-study distance
learning program. All of our online courses are accredited for continuing
professional education (CPE).
Managing Difficult Conversations Successfully is a distance learning, self-study
course available online at the ConvergenceCoaching Learning Center.
We all encounter professional conflict whether with clients, vendors,
co-workers, staff or competitors - and our professional lives are filled with
opportunities to manage upsets, disappointments, and hurt feelings. That's why
we have developed this course to provide you an opportunity to explore your
current conflict management techniques and to learn new strategies for managing
difficult conversations with confidence and in a collaborative manner that
allows you to retain the integrity of your relationships with others.
During this course you will have the opportunity to develop your conflict
management skills as we work to achieve 14 specific learning objectives by
covering two specific segments: Approaches to Conflict and the Eight-Step Conflict Methodology. Some of the learning
objectives are to enable you to:
- Identify the benefits of conflict in the workplace
- Recognize the definition of triangulation and identify
behaviors that spawn triangles
- Recognize the eight steps of our conflict methodology
- Recognize ways to powerfully set up your meeting with
your conflict partner
Duration: Up to 90 days
Delivery Method: Online Self-Study
CPE: 3.6 credit hours
NASBA Fields of Study: Communications & Marketing
Advanced Preparation: None
Click here for more information regarding our refund, complaint and program cancellation policies and/or please contact us.
||ConvergenceCoaching, LLC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website:www.nasbaregistry.org .|
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